Repair Request

NEC Display Solutions stands for high-quality products. In the unlikely event of a defect or error message please fill in the form.It will be sent to your corresponding service partner. We will do our utmost to solve your problem!
This procedure is not valid for medical displays and SpectraView displays. If you refer to these product groups please contact your hotline directly.

Return of Material Authorisation (RMA)

Dead-on-Arrival (DOA)?: New product was already broken on delivery	If yes, please add a scan or copy of your bill at the bottom of this form.
Did product ever work (at 1st installation)?:
LED colours, blink code?:*
Conditions of use (24hours/7days, 8 hours/5days,..):*
Input signal (D-SUB/DVI-D/DVI-I /HDMI / ..):*
Detailed defect description:*	If possible, please add a picture of the defect or error message to the uploads at the bottom of this form.

Please, if not already done, check our FAQs in the service part.

Product data

Model name:*

Model code:*

How to find model code for Displays and Projectors

Product color:*

Serial number:*

How to find serial number for Displays and Projectors

Date of defect:*

Date of purchase:*

Please add a scan or copy of your bill at the bottom of this form.

Customer data

Delivery address:

Alternative delivery address:

(Fill in ONLY if delivery address is DIFFERENT from Customer Address)

Name / Company:*
Street / PO Box:*
ZIP:*
City:*
Country:*
Contact person:*
Contact person for pickup:
Phone number (during working hours):*
Mobile phone:
Fax:
Email:*

Name / Company:
Street / PO Box:
ZIP:
City:
Country:
Contact person:
Contact person for pickup:
Phone number (during working hours):
Mobile phone:

Fields marked * are compulsory.

Additional information

Notes:

Additional information

File upload

Upload your files here, either compressed as files in .zip format or in simple PDF format. You can also upload in .png or .jpg. Please ensure that the total size of your files does not exceed 2MB.

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