Industries
Entertainment, Leisure and Hospitality
Applications
Wayfinding Entertainment / Infotainment Lobby / Entrance Point of information

Transforming the QEII Conference Centre London

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Partner
Onelan Ltd
Date
05/02/2017
Operating Platform
Linux

QEII CENTRE ACHIEVES RECORD OCCUPANCY LEVELS WITH NEXT GENERATION TECHNOLOGY

WHY WERE WE REQUIRED?

As part of an intensive refurbishment and rebranding programme, the central London events venue sought a next generation technology transformation to boost visitor numbers.

HOW DID WE SOLVE THE PROBLEM?

Installed a 9 panel NEC video wall and twenty-four 29” NEC screens to display high quality, dynamic content. The screens are controlled by the centre's own backend system, giving the QEII centre the flexibility to create and manage its real-time content.

WHAT WAS THE RESULT?

The venue has risen like a phoenix from its dated 80s shroud to present a modern, highly functional space benefiting from the latest technology and resulting a 20% increase in both occupancy levels and revenue over two years.

THE CHALLENGE

Hosting more than 400 national and international events every year, the QEII Conference Centre is the largest dedicated conference, events and exhibition space in Westminster, central London.

Opened in 1986 by Her Majesty the Queen, the last 30 years has seen the QEII Centre successfully establish itself as a world class facility for gamechangers, innovators and thought leaders amongst a vast array of industries, companies and brands.

In 2014, the QEII Centre commissioned in-depth research and competitor analysis revealing that the facility 'was of an outdated and unwelcoming interior which was confusing to navigate', said Deborah Jones, AV/IT sales manager at QEII Live, (the brand given to the Centre’s in-house AV team).

This instigated a period of transformation and a £12 million capital investment refurbishment programme which affected every aspect of the organisation with AV technical facilities absolutely central to its redesign.

THE SOLUTION

‘In the first year of our business plan we invested and transformed the foyer area, converting it from a dated travel lounge with full airport scanners at the entrance to a light, airy and modern foyer with sexy digital signage including a quad resolution video wall from NEC,’ says Deborah Jones.

Impressed with its narrow bezelled video wall displays, the QEII Centre chose the NEC brand to fulfil its display requirements in the foyer. The 55” ultra-narrow display installed by AVMI, synchronises fast moving content across all 9 screens to create a stunning 4K resolution digital canvas located in prime position opposite the main entrance driven by a ONELAN 4K player along with a DataPath wallcontroller.

AVMI designed professional templates for the video wall that accommodate different zones such as a live Twitter feed, information on live and upcoming events, imagery and logos. The content is dynamic with real time event information pulled from the Centre’s own back-end system.

When multiple events are taking place simultaneously, visitors can instantly identify the correct check-in area with the help of twenty four purpose built airport style check-in desks installed by AVMI and powered by ONELAN HD10F-S players. Each individual high definition 29" ultra-wide NEC screen shows flexible bespoke customer information such as the appropriate logo, registration instructions and way-finding information.

Working collaboratively with QEII, AVMI's Digital Media division helped create full motion 3D animation, animated background graphics and time-lapse photography of iconic London scenes helping them to reinforce their brand with modern and engaging content.

Now spacious, bright and welcoming with stylish terrazzo flooring, raised ceilings, a concierge desk, video wall and sleek reception desks, the entrance is a world apart from the dark, retro look of old.  Since the foyer refurbishment, the Centre has also installed a number of NEC displays including large format screens with protection glass elsewhere in public areas around the building, as well as fortyfour wayfinding screens powered by ONELAN Net-Top-Boxes.

THE RESULT

Stylish remodelling of interiors and investment in high speed, next generation technology have futureproofed the venue for years to come, making it a modern and highly functional space.


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